MARKETING COMMUNICATIONS ASSOCIATE
LACO Technologies, Salt Lake City, UT | May 2023 – Present
- Spearhead website enhancements and improvements
- Overhaul brochures and other collateral materials
- Coordinate and prepare materials for tradeshows
- Develop and execute a robust email marketing strategy
SENIOR GRAPHIC DESIGNER
RST Brands, Salt Lake City, UT | Jan 2022 – Mar 2023
- Conducted a comprehensive design and content audit of the company website
- Managed social media and promotional graphics and their posting
- Successfully introduced a new design strategy for promotions, adding a human touch that increased engagement by 15%
- Orchestrated an update of the website chat software, resulting in annual cost savings of $8,000
WEBSITE MANAGER
Apex Sports Massage, Herriman, UT | Apr 2019 – Dec 2021
- Designed, prototyped, and implemented a new company website, boosting engagement by 40%
- Maintained and managed the website, promptly addressing necessary updates
- Regularly reviewed the site for issues and identified areas for improvement
SALES TEAM MANAGER
RST Brands, Salt Lake City, UT | May 2018 – Jan 2022
- Collaborated on multiple marketing and creative projects
- Oversaw the training of new and existing team members
- Streamlined the lead follow-up process, saving 10% of time spent and increasing team sales by 15%
- Assisted customers with custom designs, orders, and inquiries
RESERVATIONS AGENT
Intercontinental Hotel Groups, Salt Lake City, UT | Apr 2016 – May 2018
- Assist guests in making and modifying hotel reservations
- De-escalate customers and connect to proper department
- Create a custom company coloring book to sell to employees earning $500 for the employee care fund
GAME FLOOR MANAGER
All Star Bowling & Entertainment, Draper, UT | Dec 2012 – Apr 2016
- Trained in all departments including Customer Service, Sales, Event
Coordinator, Training, and Floor Manager
- Manage inventory and order product for ticket redemption center
- Designed new ticket price labels with company logo
